Job Type:
Permanent Full

Sales Controller

About Motorpoint

Why Motorpoint is one of the Best Companies to work for…

We wouldn’t be the nation’s biggest car supermarket, and opening at least one new site every year, without every one of our fantastic team members.

It is our culture and our values that set us apart from our competition and these are represented in every interaction we have, and we know that it is our people that make our success possible.

As our way of saying thank you for all the hard work and dedication, we invest everything we can into our people to ensure every team member is proud and committed to being part of ‘Team Motorpoint’.

We prioritise developing our people, and are extremely passionate about supporting their personal and professional development. We want to give them every opportunity to be the best that they can be. As a result we always look to promote from within, and provide industry leading training for every team member, to empower them to reach their full potential, in an environment that is both supportive and challenging.

We are proud, determined and passionate about what we do, and as a result we are placed in The Sunday Times Top 100 Best Companies to work for.

Sounds too good to be true?! Why not visit one of our sites and speak to any of our team members, it is their views and suggestions that fuel and challenge us to be an employer of choice.

The Role

Based in Birtley

Are you an experienced Salesperson who is driven to inspire and coach a Sales Team?

If so, Motorpoint Birtley may have the perfect opportunity for you!

£32,500 per annum (plus bonus)

Motorpoint is experiencing a time of growth and we are looking for a highly talented and successful Sales Controller to join our business. As a Sales Controller you will inspire and empower sales colleagues to exceed sales and profit targets through inspirational customer service.

Your ability to engage and develop people to become highly effective customer champions in a sales environment will be critical to your success and that of your colleagues. We are looking for an excellent communicator and a natural leader with the ability to coach and motivate others.

You will be a confident decision maker who advocates an exceptional customer experience through the colleagues that you develop and mentor.

Motorpoint has been voted one of the Sunday Times Top 100 Companies to work for, so there really is no better time to join us!

This role will provide a great opportunity for you to ensure the following KPIs are met:

  • Finance PPU (Profit Per Unit) and penetration is ahead of budget and agreed targets.
  • Extras PPU and penetration is ahead of budget and agreed targets.
  • Trade PPU is above agreed target.
  • Quote conversion rate is above agreed target.
  • Cancellations rate is under the agreed percentage.
  • Referral conversion is above the agreed target.
  • Coaching and training activities that result in improved performance.
  • Regular customer experience checks with feedback that develops and improves performance.
  • Ensure the Motorpoint sales process is followed and paperwork is completed accurately.
  • Achievement of site NPS scores to agreed targets.
  • Achievement of the site Same Day Driveaway target.
  • Demonstrate behaviours and communicates in a style that upholds Motorpoints Core Values.
  • Operates within the Motorpoint Customer Charter to deliver an exceptional customer experience.

The Person

  • Proven track record in a car sales environment.
  • Supervisory experience is desirable.
  • An articulate, confident communicator with a very positive attitude coupled with the ability to inspire others to achieve results.
  • Exceptional ability to establish rapport and build positive relationships with people quickly.
  • An ability to pinpoint effective behaviour and give relevant feedback to encourage or improve where necessary.
  • A competitive drive to meet and beat targets.
  • Patience, excellent listening skills with the ability to encourage others to commit to action that will increase their performance.
  • Well organised, with a high level of commitment to quality and the delivery of excellent customer service.
  • A Competent I.T. user.

More Details

  • Type of vacancy: Permanent Full
  • Hours: 48 hours per week, Monday to Sunday
  • Department: Sales
  • Closing Date: 31/07/2017

View branch information On www.motorpoint.co.uk

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